Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information on HireVendors.
Last Updated: 8/29/2025 • Effective: 8/29/2025
🔒 Privacy at a Glance
🛡️
Secure Data
Industry-standard encryption and protection
🎯
Purpose-Driven
We only collect data needed to operate our marketplace
🚫
No Selling
We never sell your personal information to third parties
📊 Information We Collect
Account Information
- • Name, email address, and phone number
- • Profile photos and business information
- • Location and service area details
- • Authentication credentials (encrypted)
Business Information
- • Vendor profiles and service listings
- • Business photos and portfolio content
- • Pricing, availability, and calendar data
- • Customer reviews and ratings
Transaction Data
- • Booking details and payment information
- • Communication between customers and vendors
- • Support interactions and dispute records
- • Usage analytics and platform interactions
Technical Data
- • IP addresses and device information
- • Browser type and operating system
- • Cookies and local storage data
- • Usage patterns and feature interactions
🎯 How We Use Your Information
🎪 Platform Operations
- • Enable vendor-customer connections
- • Process bookings and payments
- • Provide customer support
- • Maintain platform security
📈 Improvements
- • Analyze usage to improve features
- • Personalize your experience
- • Develop new marketplace tools
- • Enhance search and matching
📧 Communications
- • Send booking confirmations
- • Provide important updates
- • Share relevant opportunities
- • Deliver support responses
🔐 AI Content Moderation
We use AI technology (Google Gemini) to automatically review posts and listings for inappropriate content, ensuring a family-friendly and professional environment.
🤝 Information Sharing
✅ When We Share Information
- • With vendors: Customer contact details for confirmed bookings only
- • With payment processors: Stripe for secure payment processing
- • For legal compliance: When required by law or to protect rights
- • With service providers: Trusted partners who help us operate (with strict privacy agreements)
❌ We Never:
- • Sell your personal information to advertisers or marketers
- • Share your data for unrelated commercial purposes
- • Give vendors access to your payment information
- • Share private messages with unauthorized parties
🔐 Data Security & Storage
Security Measures
- • Industry-standard SSL encryption
- • Secure password hashing (bcrypt)
- • Regular security audits and updates
- • Limited access controls for staff
- • Secure file storage and backup systems
Data Retention
- • Account data: Retained while account is active
- • Booking records: 7 years for tax/legal purposes
- • Messages: 3 years or until deletion requested
- • Analytics: Aggregated data only, no personal details
- • Deleted data: Permanently removed within 30 days
👤 Your Privacy Rights
Control Your Data
- •Access: View all data we have about you
- •Update: Correct or modify your information anytime
- •Delete: Request complete account and data deletion
- •Export: Download your data in portable format
Privacy Controls
- •Profile Visibility: Choose public or private profile settings
- •Communication: Control who can message you
- •Email Preferences: Manage notification settings
- •Data Sharing: Opt out of optional data sharing
Privacy Questions or Concerns?
We're committed to transparency and protecting your privacy. Contact us anytime with questions or requests.
Email us at privacy@hirevendors.com for any privacy-related requests or concerns.